FAQs

How do I access the product after I placed the order?

After you completed the order process, an email will be automatically sent to your PayPal email address, please refer to the email for instruction on how to access the member area and download the products.

Can I use your product to design website or develop project for my clients?

Yes you can use the materials to develop website or project for your clients. However, reselling and distributing the materials directly is prohibited. Please refer to the licensing page for more information.

Do I have unlimited access and downloads to all the products?

Yes, by becoming a member at TheBigDesigner.com will grant you 3 months unlimited access and downloads to all the design files in our collection including new design files that will be added in the future during your active membership period.

Do I need any particular software to edit the templates or graphics?

Although some of the designs are included with blank images, it is strongly recommended that you have Adobe Photoshop CS+ to take advantage of the full customization ability to all the designs as almost all the designs are designed in Photoshop and full editable PSD files are included along with all the files.

Do you add new products to the member area?

Yes, new products are added on a regular basis and as a member, you will have access to all these new products as well.

I just joined and how do I access the member area to download the files I want?

Please login via this page, and proceed to the member’s only download page to download the products.

If you have additional questions which are not listed here, please feel free to contact us.

Password Reset
Please enter your e-mail address. You will receive a new password via e-mail.